One day, Duke got lost while chasing a butterfly and was caught by Animal Control, but Fred never came to claim him. While there, Duke tells Max about his previous owner, Fred, an elderly man who adopted him as a puppy and loved spending time with him. In the meantime, Max and Duke raid a sausage factory for food. Gidget and her team encounter Snowball, who vows to kill them as well, and Norman is captured as the rest of Gidget's team flees. On the way, they meet Pops, an old Basset Hound who helps Gidget and the pets find Max. They then enlist Mel, Buddy, Chloe, guinea pig Norman and Sweet Pea. Meanwhile, Gidget recruits a red-tailed hawk named Tiberius to find Max, but he mistakenly locates Ozone, whom Gidget coerces into telling what he knows about the dogs. Snowball vows to kill them and leads the Flushed Pets after them. The two dogs escape the sewers and board a ferry to Brooklyn, inadvertently killing the viper in the process. Before they can prove their loyalty by allowing a one-fanged viper to bite them, Snowball learns from the cats that Max and Duke are pets. After Max and Duke pretend to despise humans as much as they do by saying they killed their owners, the Flushed Pets invite them to join. Max and Duke are rescued by a white rabbit named Snowball, the leader of 'The Flushed Pets'-a cult of feral sewer-dwelling animals who hate humans because their owners mistreated and abandoned them. When Gidget, a white Pomeranian who is clearly in love with Max, discovers that he is missing, she decides to find him. Duke fears that he will be killed if he goes back to the pound. Enraged by Max's attitude towards him, Duke tries to abandon Max in an alley, but they are both attacked by cats led by Sphynx cat Ozone who steals both dogs' collars and leaves them to be caught by Animal Control. One day, Katie adopts Duke, a large Newfoundland mix from the pound, leaving Max jealous because of her divided focus on Duke. While she is at work during the day, he hangs out with other pets in the building: Pomeranian Gidget, tabby cat Chloe, pug Mel, dachshund Buddy, and budgerigar Sweet Pea. A pampered Jack Russell Terrier named Max lives with his owner Katie in a Manhattan apartment.

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